Call us on: 01787 389101


At HQ we follow a Skin Testing Policy for the safety and peace of mind of our clients. We use testing and screening to check suitability for the colouring products we provide.


AAT (Allergy Alert Test)

For your first AAT with HQ or if it is 6 months since your last AAT; Make an appointment to attend the salon at least 48 hours before your appointment. This can be done online for your convenience. We will apply a small amount of colour formula to the inside of your elbow or behind the ear, leave for 48 hours, should you experience any signs of irritation, reddening, swelling, inflammation or itching please contact us. If you develop symptoms that make you unwell, please contact a medical professional. When you attend the salon, we will observe the test site and ask you to complete a questionnaire. Subsequent colour services may not require an AAT test subject to screening questions. We advise you to speak to your stylist about what is best for you. All our stylists have been trained to test and screen for suitability for colour services. We have vast experience in safe colouring – you can be sure we only use the best high-end products and invest in the most up to date practices. We take your safety and our work seriously.



“Can you colour my teenage son/daughters’ hair?”
Our insurance and our product manufacturers instructions state we must NOT colour anybody under the age of 16 even with parental consent.

“I have had an allergic reaction to tint years ago! Can you colour my hair?”
Unfortunately, any previous reactions of any kind to tint, skin product or cosmetics mean that we cannot perform any colouring services.

“Why do I need a skin test?”
Reactions to hair colour can be serious and even life threatening. There are strict guidelines from manufacturers, insurers, industry bodies and the MHRA around using hair colour. We endeavour to give you peace of mind so that you can safely enjoy your visits to the salon.

“Why don’t you test me every time?”
We use screening to monitor the need for testing you before your service. If nothing has changed since your last test and we have a valid record (typically within the last 6 months) it will be OK to proceed with your service.

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